These are the technical requirements necessary for your online courses to run properly. Please read this information carefully, as you must ensure that your computer is properly configured.
Operating Systems and Hardware Specifications
You must use a desktop or laptop running one of the following Operating Systems (OS).
- Windows 11
- MacOS 15 Sequoia and newer
Not supported for MSF live sessions or proctored exams:
- Tablets (iPad, Android tablets, Kindle)
- Chromebooks
- Mobile phones
- Canvas Mobile or Desktop App
Processor (CPU) Requirements:
Your computer should have a modern multi-core processor equivalent to:
- Intel Core i5 / Core Ultra 5+ or better (12th generation or newer recommended)
- AMD Ryzen 5 (5000 series or newer) or better
- Apple Silicon M-series (M1 or newer)
Storage:
- Minimum: 256GB SSD
- Recommended: 512 GB SSD or larger
Random Access Memory (RAM):
- 16 GB minimum. Systems with 8 GB of RAM may experience slowdowns during exams or lives sessions.
Internet Bandwidth:
- Minimum: 20 Mbps download and upload
- Recommended: 50+ Mbps for best experience
- Wired ethernet connection strongly recommended for proctored exams
Other Hardware:
- A standing webcam with an internal microphone (on a stick) for exam proctoring purposes
- Working webcam (internal or external) and microphone for MSFLive class
Attending MSFLive: We highly recommend a PC or Mac for attending MSFLive classes.
Required Software
Zoom (Video Conferencing)
Zoom is a video conferencing tool that allows users to host and join online meetings, chat and collaborate.
JMP PRO
This is a statistical software that will be made available for download for registered students for free at the Georgetown University Software store.
Web Browser Requirements
For Windows Operating Systems:
- Chrome (latest version): https://www.google.com/chrome/
- Edge (latest version): https://www.microsoft.com/en-us/edge
For Mac Operating Systems:
- Chrome (latest version): https://www.google.com/chrome/
- Edge (latest version): https://www.microsoft.com/en-us/edge
Browser Settings:
- Pop-up Blockers must be disabled when taking Quizzes and Exams with online proctoring.
Required Plug-ins and Add-In’s
- Proctorio: https://getproctorio.com/
- This Chrome extension must be enabled when taking exams using Proctorio. It can be disabled at all other times.
- Proctorio Companion App:
Please note that for online quiz and exam proctoring, Tablets and Mobile Devices are not supported.
Suggested Software
Adobe Acrobat Reader DC
Your courses will include the use of .pdf files. You can download a free version of Adobe Acrobat Reader DC here: https://get.adobe.com/reader/
Microsoft Office
Your courses may include Microsoft Word, Excel and PowerPoint presentations. If you do not have Microsoft Office installed on your computer, you may install and use online viewers to view the course materials. Excel must be downloaded to the student's computer. Information about viewers can be found here: https://support.microsoft.com/en-us/help/979860/supported-versions-of-the-office-viewers.
Additionally, check out the UIS Technology Services for New Students page for additional information regarding free software, software discounts, and other technology related services for GU students found here: https://uis.georgetown.edu/new-to-georgetown/students/.
Compression/"Zip" Utilities
All of the supported operating systems have built-in utilities for creating and opening .zip files. Your courses may require you to create .zip files, please become familiar with how to do so.
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